Zivela is committed to offering you a safe, secure, and reliable shopping experience. Our Payment Policy describes the payment methods we accept and how your payment information will be processed when you purchase our products from our online store.
By completing your transaction at our store you are agreeing to the following terms:

Accepted Payment Methods

Currently acceptable methods of payment are:

• Visa
  
• Mastercard
  
• American Express
  
• Discover
  
• Apple Pay
  
• Google Pay
  
• Shop Pay
  
• Klarna
  
• Maestro
  
• UnionPay
  
• Diners Club

All payments are made in U.S. Dollars (USD).

Secure Checkout

Safety is our top priority.
All purchases made at our website are processed via our secure and encrypted payment gateways in order to keep your personal and payment data secure at checkout.
As per our policies, Zivela does not keep any record of full credit card and debit card details of its customers due to security concerns.

Authorization of Payments

An order is processed only after the successful payment verification and authorization.
In case your payment is refused, cancelled, flagged, or fails to verify, then your order might not be processed or dispatched.

In such cases you may be asked to:

• Choose another payment method
  
• Contact your bank or payment provider
  
• Check payment or billing information twice.

Fraud Prevention And Order Verification

Zivela may verify your order before approving it, to protect yourself against unauthorized transactions.
In some instances we may need to validate your order before processing it.

Charges and Currency

All the prices indicated on our website are in dollars.
There may be additional charges that apply when making payments from abroad or for currency conversion, according to your banking or payment service. These charges are determined by your bank or payment provider and are beyond our control.

Get in Touch

Should you have any inquiries regarding payments and billing, please feel free to reach out to us.

Business Email: support@zivela.store
Business Phone Number: +1 (516) 3985268
Business Hours: 9:00 AM – 5:00 PM (Mon-Fri)
Business Address: 1861 Browning Street, Baldwin, New York 11510, United States